A $20,000 Ticket To Wimp Junction, or Improving your ROI on a $20k Breakfast

$20k Breakfast

$20k Breakfast

Like most folks you have probably heard about politicians running breakfasts for $300, or $500 or more a plate. We all know this is about being seen or donating to someone, you want on your side politically. In business, offering a “Free” meal is more about filling seats with potential customers or with existing customers with the goal of getting more business. Breaking bread with someone and getting to know them is as old as humanity sitting around a campfire eating the spoils of that days hunt. It is part of our nature to relax and open up when sharing a table with someone. In this case we were a long way from a campfire in the primordial woods but the goal should have been the same. I was invited to one of Orange County’s most Exclusive Country Clubs. The location Perfect, and Yes Breakfast was Outstanding. My guess is between the Food, Event Room, Service, Planning, Employee man-hours and Promotion it was a $20,000 event for the folks who put it on, for me it was Free Breakfast and Great Speakers. So what did the $20,000 Breakfast buy the host? in my opinion a trip to Wimp Junction. What is “Wimp Junction” well the “Host Company” who put on the event for a bigger company (in the Billions $$) made little effort to engage me. One of their “Sales People” did ask me “How you doing?”. I said “Ok” and waited for more, then kept walking. He was young but did better than the “More Senior Salespeople” there. Everyone else Wimped Out, that is got side tracked at Wimp Junction. Maybe it’s me, if I spent $20,000 on an event I would want a better ROI than that. How do you avoid a $20,000 trip to “Wimp Junction”? Have every one of the sales people in that organization talk directly spoke with 8 to 10 different people (of the approximately 150 people there). I worked the room, spoke with at least 6 to 8 people with minimal effort and I am more of a marketing guy than a sales guy. What about follow-up? Good question, so far I got an e-mail thanking me for attending with and free e-book attached. I do not want an in your face hard sell, but this was an expensive trip to Wimp Junction. What I expected was that you all had me there in person why not engage me in person, ask why I came to the event, what my needs are, see if there is anything we can do together or if not ask me for a referral I know lots of people who could use what you do, just ask. What could have been done differently? A. Have a Salesperson escort each attendee to their table, while walking to the table ask how did they find out about the event, why did they take time out of their busy day to attend etc. Don’t pitch ask and listen…. B. Wear a: Hat, Shirt, Distinctively Colored Name Badge with your Company Logo, Name Etc. So I know who you are from a distance. Then have the Master of Ceremonies point you all out. ie if you need anything just talk to the folks with the bright yellow badges… C. Give me your card (Don’t make me ask for it) and get my card. D. While I am there create opportunities for me to meet the speakers and your people by circulating and introducing yourself. Ask me about MY Needs/My Pain. E. Follow up with a personal phone call, if each of your sales people took just 15 people and called it would take just one hour out of their day. Call until we connect. If I am not a prospect ask me for a referral to someone who could buy. F. Use your Customer Relationship Management Software to track where you are in the process. This can be done in SalesForce, Outlook or even dare I say a card file….. When you let the prospect slip through your fingers and you don’t do anything about it David Sandler says you took the wrong turn at Wimp Junction and ended up stuck in the prospects system. To loosely Quote David Sandler, “People Buy Emotionally then justified the purchase intellectually.” When you have me face to face emotions are in play, when you send me an e-mail you wimped out. Sales is a Contact Sport, don’t Wimp Out. I don’t suppose you all are even vaguely interested selling more? on the off chance you are to http://www.lrn2sell.com. Or call me at 949-636-5286 Related Content:

About Phil Sallaway - Manager Orange County California

Manager at SalesForceMaven in Orange County California. He is a Salesforce Consultant with a strong Marketing & Sales background.
This entry was posted in CA, CRM, Marketing, Orange County, Phil Sallaway, Product Manager Orange County, Salesforce, Salesforce CRM, Uncategorized and tagged , , , , , , , , , , , , , . Bookmark the permalink.

One Response to A $20,000 Ticket To Wimp Junction, or Improving your ROI on a $20k Breakfast

  1. I like the helpful info you provide in your articles. I’ll bookmark your weblog and check again here frequently.
    I am quite sure I will learn plenty of new stuff right here!
    Best of luck for the next!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s