Tag Archives: Salesforce CRM

Where the Gold is CRM and E-marketing

Selling is a Team Sport, it takes folks in Marketing on the front end to generate products and customer interest as well as folks on the back end to provide products and services to be sold. Continue reading

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Cyber Security 101 Part 4 Crooks are in for 197 days on avg before discovery….!

Imagine if you will a robber breaking in to your business or home and cleaning you out for 197 days before you discover the break in. This is what is happening every day, Cyber Thieves are able to run wild … Continue reading

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Cyber Security 101 Part 2

Improve your Protection from Cyber Attacks with a few easy steps Continue reading

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Cyber Crime & Security 101 for Small – Medium Biz Part 1

Excuse to do nothing number one….. “Well my business is way too small for hackers to even notice or care about”…. Well until it happens to you that is. I was at a WordPress User Group a few years ago … Continue reading

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$14 Mill Profit from CRM Implementation

Its often the case that when you start digging around that un-expected benefits show up.  Sometimes a lot of success &  very profitable business can allow us to overlook money lying on the floor. This is the story of one … Continue reading

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Counting the Cost – ROI on CRM

How do you define the ROI of your CRM system….? Learn how. Continue reading

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Why Sales Hates CRM & How to Help

The very nature of what makes a person good at sales is often what will incline them to hating CRM. Yet Sales has entered the digital era and those sales people who adopt and adapt will far outshine those that … Continue reading

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The FIRST of SIX Steps to CRM Implementation Success

Creating a High-Level Vision From Wikipeadia 1.Organizations summarize their goals and objectives in mission and vision statements. Both of these serve different purposes for a company but are often confused with each other. While a mission statement describes what a company wants to do now, a vision statement outlines … Continue reading

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Lead Scoring & Grading

I volunteered to do a presentation on Lead Scoring and Grading. It is amazing how little hard data is out there. It’s a lot of by guess and by golly. To start yes you need to make some educated guesses. … Continue reading

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Salesforce – Transformational CRM Event, Hosted by Cloud Sherpas 4/17/14

Pelican Hill Resort, Newport Coast, Orange County, CA There was a great line up of speakers, Peter Coffee, Dr, Jim Lacey and Sr. Director Fred Orensky. Featured Speakers: Peter Coffee – VP for Strategic Research at salesforce.com Dr. Jim Lacey, … Continue reading

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